Your returns
- How to schedule a pick up with DHL?
- Do I need to include a custom form in my return package?
- What is your return policy?
- Can i return an article from the outlet?
- How can I check if my return has been received?
- I would like to return an order placed on the Galeries Lafayette, Yoox, or Harvey Nichols website. How can I do this?
Your refunds
- How long does it take for my gift card to be credited back after a return?
- You have received my return; when will I be refunded?
- What happens if I return an order paid with a gift card?
- When I paid in installments with Paypal / Klarna, how do I get refunded ?
- How soon am I reimbursed ?
- How will I be refunded?