Your returns
- How can I make a return if I don't have an account?
- Can I go to the store to return an item purchased online?
- I need to make a return, where do I send or drop my package ?
- My return parcel was sent back to me – why and what should I do?
- How to schedule a pick up with DHL?
- Do I need to include a custom form in my return package?
Your refunds
- How long does it take for my gift card to be credited back after a return?
- You have received my return; when will I be refunded?
- What happens if I return an order paid with a gift card?
- When I paid in installments with Paypal / Klarna, how do I get refunded ?
- How soon am I reimbursed ?
- How will I be refunded?