Your orders
- Do you have a customer service department?
- I just placed an order and made a mistake. Can I modify my order?
- How many days I have to pick up my purchase with the option click and collect ?
- Do you participate in Black Friday?
- Can I order an item available in-store?
- Has my order been taken into account ?
The payment
- Can I pay in 2 or 3 installments?
- How can I obtain a tax refund form?
- Why has my payment been flagged as fraudulent and what can I do?
- What payment methods are offered ?
- I order from abroad, how does it work ?
- I have a voucher or a gift card, how do I use it ?