For France,
- Colissimo, you can dial 36 31 (free service + price of a call, from France). Available Monday to Friday, 8:30 a.m. to 7:00 p.m. and Saturday, 8:30 a.m. to 1:00 p.m.
- DHL can be contacted on 0 809 400 213 (free service + cost of a call, from France) Monday to Friday from 8:00 a.m. to 8:30 p.m. and Saturday from 8:30 a.m. to 1:30 p.m.
- Chronopost can be reached on 09 69 391 391 (non-surcharged call, from France) Monday to Friday from 8 a.m. to 7 p.m. and Saturday from 8 a.m. to 12 p.m.
For the rest of the world,
- You can contact DHL by following this link and selecting your country. Then go to the "Help and support" page to find all the means of contact.
- For some European countries, delivery is made with our local post office, we invite you to contact them directly, or to contact our customer service for more information.