Once validated, your order will appear on your Bobbies account under the status “Payment accepted”.
When our logistics team takes care of your order, the status will be updated to “Preparing” then “Order shipped” when it is handed over to the carrier.
After that, you will receive an email with the tracking number, allowing you to track your order until it is delivered!
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Our customer service is available by email on hello@bobbies.com, on Whatsapp +33 1 86 26 71 38 or through our form.