If your return parcel was sent back to you, it is usually because other labels were still on the package, which may have confused the carrier.
💡 What to do?
- Make sure your parcel has only one label, the return label.
- Remove any old labels or barcodes to avoid any confusion.
- Once done, you can drop off your parcel again with the carrier.
If the issue persists, feel free to contact us—we’ll be happy to help! 😊